Policy Statements of Catholic Charities of Baltimore

1. Questions about Catholic Charities’ Private Policy

This Website is owned and operated by Catholic Charities. We recognize that visitors to our site may be concerned about the information they provided to us and how we treat that information. This Privacy Policy addresses those concerns. If you have questions about our Privacy Policy, please contact:

Executive Office
Catholic Charities
320 Cathedral Street
Baltimore, Maryland 21201

2. Website Information Accuracy

It is the policy of Catholic Charities to present correct and accurate information. If inaccuracies come to our attention, Catholic Charities will attempt to correct them in a timely manner. To report any Website inaccuracies please e-mail info@cc-md.org.

3. Privacy Policy

Catholic Charities seeks to respect and protect the privacy of our visitors and only gathers personally identifiable data, such as names, addresses, zip/postal codes, e-mail addresses, etc. when voluntarily submitted by a visitor. For example, personally identifiable information may be collected in order to complete a donation transaction or a volunteer application. Catholic Charities does not share lists or other information collected with any other organizations.

It is the policy of Catholic Charities to maintain accurate information on you. If you would like to review information we have about you, please contact us via U.S. mail or e-mail info@cc-md.org. Catholic Charities will correct information that is inaccurate.

4. Opt-Out

Visitors may opt-out of having their personal information used by Catholic Charities to send promotional correspondence or information to the visitor, by contacting Catholic Charities via U.S. mail, e-mail info@cc-md.org, or by checking the appropriate box on the on-line form.

5. Disclosure

At times, Catholic Charities may be required by law or legal process to disclose information about you to others.  Catholic Charities may also disclose information about you if it believes that disclosure is necessary for the public interest and/or safety.

Catholic Charities does not knowingly solicit personal information from children or send them requests for personal information.

6. Security

Our site has industry standard security measures in place to protect the loss, misuse and alteration of the information under our control. Because we care about the safety and security of your online transactions, we use high-grade encryption and the https security protocol that is the industry standard security protocol.

This makes it difficult for anyone else to intercept the credit card information you send to us. Companies we work with to process credit card transaction also use high-grade encryption and security protocols.

Even though Catholic Charities will take all reasonable steps to protect your personal and financial information, it cannot and does not guarantee its confidentiality or security.

If you prefer, contributions can be made by calling 667-600-2021 or you can mail your donation to:

Catholic Charities
320 Cathedral Street
Baltimore, Maryland 21201

7. Tell-A-Friend

If a user elects to use our referral service for informing a friend about our Site, we ask them for the friend’s name and email address. Catholic Charities of the Archdiocese of Baltimore will automatically send the friend a one-time email inviting them to visit the Site. Catholic Charities of the Archdiocese of Baltimore stores this information for the sole purpose of sending this one-time email.

8. Other Web Sites

Our Site contains links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which Catholic Charities of the Archdiocese of Baltimore has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.

This is our general privacy policy. We offer additional privacy guarantees specific to donors. You can read the donor privacy policy below.

Donor Privacy Policy

This section of our Privacy Policy relates specifically to donors. Read our website privacy policy above.

Associated Catholic Charities, Inc. (Catholic Charities of Baltimore) is committed to respecting your privacy as a donor.

We have developed this privacy policy to inform donors of how their personal information is collected, used and safeguarded. This policy applies to all information received by Catholic Charities of Baltimore, both online and offline, as well as through electronic, written, or oral communications.

Use and Disclosure of Personal Information

• We do not sell or trade personal information collected online or through any other business activities with any third party.

• We do not send mailings on behalf of other organizations.

• Donor names may publicly be associated with their donation unless the donor explicitly chooses to remain “anonymous” when donating, or otherwise notifies us of their wish to remain anonymous.

• Donors have the right to review their personal information that we have collected about them.

• Donors have the right to opt-out of electronic or postal mail communications at any time.

Personal Information

“Personal Information” includes name, address, telephone number, and email address that may personally identify a person or corporation. We may collect, store and use personally identifiable information that donors provide to us in the following ways:

• When a person requests information through our website or otherwise contacts us in person, by phone or email, then we may use their name, address, telephone number or email address in order to respond to their inquiry.

• When a person registers for an event or makes a financial contribution online, over the telephone, by mail or in person, then we may collect legal name, billing address, email address, telephone number and payment information in order to:

o Process financial payments and protect against potential fraud.
o Distribute gift receipts.
o Thank and recognize donors for their gifts.
o Inform donors about upcoming events, activities and impact of their gifts.
o Perform internal analysis and record keeping.

The above list is a sample of personal information that may be collected by Catholic Charities of Baltimore. From time to time, we may collect personal information from you in ways not described above.

Information Safeguards

We protect the security of credit card transactions using several measures such as encryption, access controls, network firewalls, and physical security. These measures make it extremely difficult for anyone to intercept the credit card information you send to us. When we work with other companies to process credit card transactions, those companies also use encryption and other appropriate security measures.


To request that your donation remain “anonymous, review your personal information, opt-out of communications, or for any other donor-related questions, please contact:

Donor Services
Catholic Charities
320 Cathedral Street
Baltimore, MD 21201

It is hereby reaffirmed that the Board of Directors of Catholic Charities has adopted a policy of non-discrimination and affirmative action in conformity with applicable federal, state, and local laws, to provide equal and open employment opportunity in all aspects of the employer/employee relationship, including recruiting, hiring, promotion, training, educational reassignments, discipline and termination of employment to all personnel without discrimination on the basis of race, age, sex, color, national origin, physical or mental handicap or disability, or any other classification protected by law.

Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving Federal financial assistance. Specifically, Title VI provides that “no person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.” (42 U.S.C. Section 2000d).

The Title VI statement is posted in all 5310 vehicles, in the waiting areas of St. Ann and Gallagher Services, and on the website of Associated Catholic Charities.

Click here for Privacy Policy Notice PDF.

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.

Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:

  1. mail:
    U.S. Department of Agriculture
    Office of the Assistant Secretary for Civil Rights
    1400 Independence Avenue, SW
    Washington, D.C. 20250-9410; or
  2. fax:
    (833) 256-1665 or (202) 690-7442; or
  3. email:

This institution is an equal opportunity provider.

Source: https://www.fns.usda.gov/civil-rights/usda-nondiscrimination-statement-other-fns-programs